Support
Your order and license
Your license status and expiry date are shown in the launcher. Your payment receipt comes from PayPal. For a device move, a lost key or a refund request, contact support with your order reference.
Discord community
Join the official GetSwBot server for announcements, tips and help from other users.
Email support and we usually answer within one business day. Include your order reference, the first and last group of your license key and your SW BOT version.
Open a support ticket
Sign in to your customer account to open a ticket linked to your order and license, or e-mail us at [email protected].
Do I need Python or any developer tools?
No. You receive the compiled Windows application. Extract the ZIP, run Launcher.exe and enter your license key.
Does GetSwBot support LDPlayer 9?
Yes. GetSwBot is built and tested for LDPlayer 9 at 640x480.
How many accounts can I use?
It depends on the profiles you configure and on your PC hardware. Each profile is bound to an LDPlayer instance and Governor slot; every extra emulator needs more RAM and CPU.
Are updates automatic?
Yes. Supported releases are delivered through the launcher, which checks for a new version on every start.
Will updates delete my settings?
No. Your settings live in a separate folder that updates never touch: accounts, rules, timers and your license are preserved.
What happens if I change my PC?
The license device binding can be reset through support (or by the admin), after which you activate on the new PC.